01

Signs inside the home

Look for spreading ceiling marks, blistered paint, damp cornices, musty odours and wet insulation. Keep clear of electrical fittings near water.

  • Ceiling or wall discolouration
  • Damp smell after rain
  • Water near wiring needs urgent care
02

Common roof-level causes

Broken tiles are only one possibility. Valleys, flashing, ridge work, penetrations and blocked drainage can also admit water.

  • Cracked or displaced tiles
  • Failed flashing or valleys
  • Drainage overflow
03

Why the stain can mislead

Water can move along tiles, battens, rafters or underlay before dropping onto the ceiling.

  • Note wind and rainfall
  • Photograph each event
  • Do not guess from room position alone
04

What to send with an enquiry

Provide the suburb, roof type if known, affected room and weather pattern. Ground-level and interior photographs are helpful.

  • Never climb onto the roof
  • Mention previous repairs
  • Say whether the leak is active

See this on a Melbourne roof

These completed projects show how the work changes with the roof material and the faults found.

Apply this to your roof

Use the guide as a starting point—not a remote diagnosis.

Every roof still needs its material, access, age and condition assessed. Send your suburb and what you can see for a practical next step.